An Amazon account suspension stops all your sales instantly. Prevention is far easier than recovery.
Common Causes
- Order Defect Rate above 1 percent: Negative feedback, A-to-Z claims, chargebacks
- Inauthentic complaints: Customers or brands claiming your product is not genuine
- Intellectual property violations: Using trademarked terms or copyrighted images
- Product safety complaints: Any safety-related issue triggers immediate review
- Multiple accounts: Operating more than one seller account without approval
Prevention
Monitor your Account Health dashboard daily. Address any issues before they trigger a suspension. Keep invoices and supply chain documentation for every product.
Recovery
If suspended, respond with a clear Plan of Action: what happened, what you have done to fix it, and what systems you have put in place to prevent recurrence. Be factual, not emotional.
Account health concerns? Get in touch before it becomes a crisis.
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