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2026-12-20

Cross-Selling and Upselling in E-Commerce: Increasing Order Value

Cross-selling and upselling can increase average order value significantly. Proven strategies.

Getting a customer to add one more item to their order is far cheaper than acquiring a new customer.

Cross-Selling

Suggest complementary products. On Amazon, use virtual bundles and Sponsored Display product targeting. On your website, use recommended products sections.

Upselling

Encourage customers to choose a higher-value option. Offer multi-packs, premium versions, or larger sizes. On Amazon, use variation listings to make it easy to upgrade.

Post-Purchase Cross-Selling

  • Follow-up email suggesting related products
  • Product inserts with discount codes for complementary items
  • Amazon Posts showcasing your product range

Want to increase your average order value? Get in touch.


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